MODERNIZATION OF THE ORGANIZATIONAL MECHANISM OF THE STATE MANAGEMENT OF THE SYSTEM OF SOCIAL SERVICES IN THE CONTEXT OF DIGITALIZATION

Abstract

The article examines the conceptual provisions of the modernization of the organizational mechanism of state management of the system of providing social services in the conditions of digitalization of economic and social relations. The purpose of the article is to substantiate the modernization of the organizational mechanism of state management of the system of providing social services in the context of digitalization of socio-economic processes. Based on the study of the existing theoretical foundations of digitalization of administrative systems and the development of administrative structures, the main features of digital transformation in the system of providing social services are summarized. The importance of improving the existing institutional structure of public administration in the field of social services by introducing measures aimed at ensuring competition between service providers, creating an improved infrastructure, integrating the social services market with other markets, and introducing innovative technologies is substantiated. It is proposed to create an organizational and adaptive mechanism of state management in the field of social services at the local level, taking into account the rational use of their potential and innovative ways of organizing activities. It has been proven that the advantages of implementing an organizational and adaptive mechanism are the promotion of automation and coordination of the activities of all participants in the social services market, the reduction of transaction costs for institutions providing social services, and the reduction of budget costs for consumers. The expected results of its effective implementation are the acceleration of the development of the social sphere, the solution of social problems at the level of individual regions and communities, and the improvement of the quality of services. The issue of interaction between local authorities and local self-government in the context of the introduction of digital technologies and the implementation of this mechanism is highlighted. The stages of digital transformation of the administration of social services are highlighted.